Dynamic, Workflow-Based Action Button in Mobile Install
P
Paul Liza
App/Module: D-Tools Mobile Install
Problem/Current Behavior: The primary action button (e.g., "Start Work") is static and does not guide the technician through the standard workflow of a job (travel, arrival, completion). This is less intuitive than guided workflow systems seen in other field service platforms.
Proposed Solution: Replace the static button with a single, dynamic action button at the top of the job page that changes based on the current job status. The button's text and function should follow a logical progression:
Initial State: Button reads "On My Way". Pressing it changes the status to "In Transit."
Next State: Button reads "Check In" or "On Site". Pressing it changes the status to "On Site" and could start a job timer.
Final State: Button reads "Complete" or "Check Out". Pressing it changes the status to "Completed" and stops the timer.
Benefit: This creates a simple, guided workflow for technicians, ensuring that statuses are updated correctly and in the proper sequence with a single tap at each stage of the job. It standardizes the field process and improves the quality of time-tracking data.