Product image with transparency --> white background
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Chris Merklin
Can D-Tools be made to paste transparent image areas as white background instead of black?
I'm constantly finding that product images (with transparent backgrounds) copied directly from web pages will paste into D-Tools with a black background. This doesn't show well on a proposal with white background. I'd love to skip having to screenshot from the webpage (if it has a white page) or paste the transparent image into Word and then screenshot with the white background there.
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Kevin Frye
I just tested several images with transparency and everything looks great in Visio. There have been some issues with this in the past. Are you running the latest v19 client software? What version of Visio are you using?
The attached image is a snapshot of a Santa shape in Visio with a transparent background and a transparent cut through the middle. Works perfectly.
Let me add that after further testing, I can confirm the image is no longer transparent in Visio but it does have a white background.
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Chris Merklin
Kevin Frye: v: 19.21.4221.0 with server: 19.21.4153.0
Thanks for checking, Kevin. I was doing some catalog maintenance. I should have been clearer since I only intended to refer to the product image thumbnail that shows in the "Edit Product" window and in a proposal report. I didn't check what Visio might be doing with that thumbnail image nor the large image (which I have rarely used).
Here's my recent trouble: Integra DRX-8.4 image from the top of the webpage https://integrahometheater.com/product/drx-8-4/
I copied the image from the browser with the right-click menu then pasted it into the Edit Product window's general tab image. Screen capture of the resulting black background attached.
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Kevin Frye
Chris Merklin: Thanks for clarifying. I also got the same results. If I right-click in the browser, choose "Save image as..." and save in my Downloads, when I click Add for the thumbnail or Large Image, the results is actually a clean image with transparency. One extra step but it works well. Hope that helps.
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Chris Merklin
Kevin Frye: Thanks for that info. Good to know, but for simplicity, I have no need to save the image as a file and it sounds like it takes much more time to save & add (then delete file) instead of my screen capture (Shift & Windows Key + S) in "Rectangular snip" mode to drag-to-select. This may work well directly from a white webpage or from a white page in MS Word where the transparent image was pasted.
Basically, the image part of the transparent image gets pasted into the product thumbnail okay, but if it could only do it with the transparency becoming a white background instead of black. It might be a simple change in one line of code to change that black to white, however, I know it may also not be that simple. Just hoping for a tiny improvement.
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Kevin Frye
Chris Merklin: I figured it out! Right-click and copy the Address/URL instead of the image. When you choose to paste it, apparently the code is written to understand the URL and fetch the image. Give it a try. Even after almost years in this software I guess I still don't know every answer ...
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Chris Merklin
Kevin Frye: Oooooh! Works great! I'll be using that method now!
Thanks!