API Enhancements
B
Ben Hobeck
We utilize DTools extensively, but are finding that the development speed and certain features aren't keeping up with our demand and need. Having a the API revamped and improved for better interaction with custom or box applications would be great.
Desired Behavior
-Export/Import in DTools more automated and seemless (manual import is painful, especially if using DTools for service orders. Emails should auto-generate tickets)
-Project Mass update doesn't push to API
-Task/Calendar Integration Sync (Outlook/Google Calendar Sync)
-Update catalog in API when new part is added (We currently manually do this every time because the automated feature isn't frequent enough)
Eduardo Voloch
We are developing webhooks which will bring a way to have more real time updates. Note that there are several automation options, however, as an on-premises application (regardless if the server is installed locally or is hosted), SI has no directly accessible API. Instead, we have created a middle-ware solution running on our cloud, simulating a queue for data. When you POST data to the API, that data is stored on the API until it is applied to D-Tools SI.