Discovered today that the compare and sync is buggy. It was showing the catalog having a 0.00 cost, when I went to correct the catalog, all the costs were correctly set to 4.14 for all price types.

Exporting a timesheet from mobile install when a Service Order or Task is open, causes the screen to gray out and freeze. The only way out is to hit the back button. Timesheets can only be exported from the dashboard view or when viewing a full list of Tasks or Service Orders.

Component ID re-generation does not work properly when you edited the master equipment SUB category and do an: Update from Catalog. You will get a new comp ID but with Category name in stead of SUB category abbreviation. is this a bug? Our COMPID is set to look at sub cat.

Items in an allowance should export, otherwise they cannot be ordered for example. The workaround is to select them and export just the selection. There must be a bug that the only way to export is to select them and export selection (without selecting the parent).

If a product exists in the catalogue which has been discontinued or not approved, D-tools defaults to advising "there are no products in the catalogue and would you like to search the library". I realise you can add these definitions to the search. It would be better to advise the user these are discontinued or unapproved in the first instance, rather than wasting time matching the product in the library (or even manually adding product).

When running the "Find Usage...In Projects" search function in the product catalog last week, the exported xls file of returned results duplicated every instance of product usage, making it cumbersome to delete the duplicate rows for the report we needed. We ran this filtered report instance to provide sales forecasting for one of our vendors.

I have noticed that selecting 'Update from catalog -> Package' doesn't necessarily update it in the project, specifically allowances. I created an allowance for a bid bond as a pass thru on my project. I inadvertantly chose to calculate cost from 'Installation Cost' and sell from 'Installation Price'. The both should have been 'Installation price. I had already added the allowance to my project, however I went into the catalog and corrected the allowance and then selected 'Update from Catalog -> package' did not update the cost of the allowance in the project. I had to remove it and re-add it. There were no items attached to it yet as it had already been added. IDK if this is intended behavior or a bug.

Switching between custom layouts or navigating away and returning from the project explorer doesn't seem to clear and re-apply filters. I have been finding that some projects which should be visible in certain custom layouts are not. I have had other users comment on this as well. Expected behaviour is the filters clear and re-apply each time a new custom layout is selected or when navigating away from the project explorer and returning, should again clear all filters and re-apply the filters specific to the current layout.

Component ID is no longer adding the subcategory prefix. We have tried resetting it in the settings and it now only adds the numbers, not the prefix.

We have always used our wires with UOM provided by our vendor (Control4/SnapOne). For some reason for the past months every time the pricing database is updated it does not take into account the UOM and every time we add a 100ft of wire on a project is adding 100 spools of wire. Don't know why that started happening all of the sudden. Could you help me verify if there is something that changed that I need to be aware of?